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Quality of Service (QOS)

Quality of Service abbreviated as "QOS" is a technology that enables traffic prioritization. QOS requires a network that has substantial performance and reliability.ACD enables QOS on all portions of its network natively.

A major reason for QOS is used is to ensure traffic such as voice traffic is prioritized over regular data traffic, such as web browsing or file downloads. ACD's is able to operate Voice over Internet Protcol services, including our phone service, iPBX Hosted Service, and SIP Trunks directly accross our network core, because we have invested in the Cisco, Adtran and Metaswitch routing and switching equipment to be able to guarantee your voice traffic is prioritized.

QOS allows us to classify security threats, such as Denial of Service Attacks and prioritize that traffic low so that it does not interfere with customer network operations. QOS also enables us to enhance the priority of routing protcols, such as OSPF, BGP4 and to inspect and differentiate different types of MPLS traffic.


  • Substantially enhanced voice quality accross IP Networks
  • Reduces affect and risk associated with Denial of Service Attacks.
  • Allows guaranteed performance of network applications
  • Paired with MPLS Services Quality of Service ensures applications can have a minimum amount of bandwidth allocated.

About the Technology:

  • IP traffic is assigned Quality of Service Markings, to allow the ACD network to recoginize the priority of traffic. These markings ensure traffic is placed into the proper processing queues.
  • Full Quality of Service can be implmented accross multiple types connections and prive networks including MPLS.
  • QOS allows full functionality of voice grade circuits, including traditional faxes, modems and other data oriented phone devices.

ACD has QOS deployed in every corner of our network, it is compatible with nearly all of our services and connections, from low cost DSL, to Ethernet, T1 or T3, or up to our Fiber optic service you obtain QOS service from our network.


Fiber Optic Solutions
Gigabit Ethernet Fiber Service
Dedicated Direct Fiber Build bandwidth service at gigabit and 10 gig bit speeds, running on ACD's state of the art MPLS Core
Dark Fiber
Get IRU's or direct ownership of fiber infrastructure for your network
Sonet Services
DS3, OC-3, OC-12, OC-48 and OC-192 high capacity links
Fiber Optic Construction
We provide outside plant engineering, design and construction for fiber lines
Fiber Optic Maps
Long Haul Fiber Network
View the path and main aggregation point on our state of the art optical network
Metro Fiber Maps
View the paths and main aggregation points on our Metro Fiber Networks
Long Haul Fiber Network
View the paths and main aggregation points on our State-of-the-Art Long Haul Fiber Optic Network
Broadband Services Connected to our Fiber Backbone
ADSL2+ (DSL) Broadband Service
Highspeed Broadband services for business and residents up to 20mb/s down and 2mb/s up
Reach DSL Long Range Broadband Service
Get broadband service from ACD where other phone companies cannot
Ethernet First Mile Service
Ethernet First Mile Service providing broadband up to 40mb/s up and down and integrated phone service
T1 Lines
The industry standard and highly reliable dedicated service that provides Internet, Data, and Phone connections
Dedicated Point to Point T1 Lines
ACD provides dedicated high capacity Point to Point T1 Lines to many different entities
Choosing The Best MPLS Services
bringing in the fiber
Fiber entrance being to an office building from the ACD backbone network
Running fiber flex tube
Protective Fiber flextube being run inside the customer's building
ACD provides various types of fiber service, from construction service, dark fiber, to services which ride over our fiber, such as our Gigabit Ethernet Service, and Sonet Services.
Fiber optics is a communication technology that works by sending "light" signals down hair thin strands of glass (sometimes plastic) fiber. Fiber optic cable is the assembly of the fiber strands in as the core, strength members and the jacket (covering). The choice of cable will vary by its use: inside or outside, above or below ground, and by its primary function. The number of fiber strands within a cable also vary. If the fiber is used as a communication backbone it may contain as many as 288 strands. If to the premise, anywhere from 4 to 24. Inside, 2 to 6 strands. Prep for fiber splicing
Preparing the fiber strands for splicing
splicing fiber
Fusion splicing fibers from outside fiber to inside fiber
Fiber is used to transmit data, voice and video. "Inside Plant" fiber refers to fiber used typically within buildings or for short distances between buildings for Local Area Networks,direct connection to electronic equipment. "Outside Plant" (OSP) fiber is used by telecommunication companies such as ACD to a) aggregate bandwidth and services to exchange points and between points, and b) to deliver extremely high speed Internet, high quantities of telephone lines, and real-time video. Most information ends (even wireless based) up on fiber during some phase of its transmission.
For more information please submit a Business Information Request installing customer fiber
Fiber panel being connected and customer premise equipment