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| One of ACD’s engineers with our metropolitan wireless units. |
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Happy Holidays from ACD! We hope they are enjoyable for you and your family. Around this time of year we have a few kids running around the office here at ACD. School is out and their parents bring them in to help out at the office, rather than sending them to daycare. So, we have some extra workers this week helping out at the office.
This time of year is a little bit slower for us, and we are working on many projects and upgrades to improve our service and reliability. We just completed the installation of an additional APC Battery Backup and are working on upgrading the switch capacity in our datacenter to handle the additional collocation customers moving equipment in.
Over the month of December and January, we are working on upgrading the wiring and facilities in our downtown Lansing central office to move to the new Wirewrap blocks. We have already completed these upgrades in North and West Lansing, and East Lansing. We will be making some major announcements over the next couple of months on new network wide upgrades. Keep an eye out for them.
Holiday Hours for our support department:
| December 24th |
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6am - 8pm |
| December 25th |
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9am - 5pm |
| December 31st |
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6am - 8pm |
| January 1st |
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9am - 5pm |
As always, business customers have access to support 24/7.
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