This form will provide you with a loop length estimate for DSL, Ethernet Over Copper and T1 Lines, and will tell you which is the closest central office. You may cycle through the central offices. This is only an estimator, the loop length may be longer or shorter, because the wire does not always go in a straight line from the central office, and ACD sometimes has equipment deployed in other locations than just the Incumbent Central Office.

DSL: DSL is distance sensitive, meaning the speed of service may be adjusted based upon the length of a DSL Loop. For the DSL distance, ACD has added 20% to the distance estimate to account for wire distance overhead.

Ethernet over Copper: This service is also distance sensitive similar to how DSL is. For Ethernet over Copper ACD has added 20% for wire distance overhead.

T1 Lines: Generally T1 lines are not distance sensitive in terms of speed. However pricing can differ based upon how many miles the T1 line is from the central office, this is called the Mileage Charge. Sometimes either ACD or Customers will desire to send the T1 lines to different Central Offices due to design, engineering or reliability reasons. ACD has not added any distance overhead for T1 lines as often the physical distance does not matter, it is the Mileage that matters for pricing purposes.

Please remember this is only an estimator, not actual distance. ACD can usually query the wire infrastructure to obtain an actual distance. Please contact us for more information.